Privacy and Cookies Policy
Last Updated: April 3, 2025
1. Introduction
WizzGift ("we", "us", or "our") is committed to protecting your privacy. This Privacy and Cookies Policy explains how we collect, use, disclose, and store your personal data when you visit www.wizzgift.com ("Website"), use our services, or interact with us.
This Policy complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), where applicable.
2. Personal Data We Collect
We collect the following categories of data:
Automatically Collected Data:
- IP address
- Browser and OS details
- Device identifiers and configurations
- Pages visited and navigation patterns (via cookies and analytics)
Data You Provide:
- Name, email, phone number, and address
- Wallet address and payment information
- Communications with Customer Support
- Data submitted through forms or newsletters
Augmented Data:
- Data received from third-party verification providers (e.g., address validation)
3. Purpose of Data Use
Your data is used to:
- Fulfill orders and process payments
- Verify identity and prevent fraud
- Respond to queries and complaints
- Send marketing newsletters and promotions (with opt-out option)
- Conduct analytics to improve our services and user experience
- Comply with legal obligations and KYC/AML requirements
4. Marketing Communication
By subscribing to our newsletter, you consent to receive promotional emails from WizzGift. You may opt out at any time using the unsubscribe link or by emailing unsubscribe@wizzgift.com.
5. Legal Basis for Processing
We process your data on the following legal bases:
- Your consent (e.g., for marketing or cookies)
- Performance of a contract (e.g., when fulfilling an order)
- Legal obligations (e.g., for AML/KYC compliance)
- Legitimate interest (e.g., improving services, fraud prevention)
6. Cookies Policy
Cookies are used to personalize your experience and analyze usage. Types of cookies:
Functional Cookies:
Store preferences, improve site functionality.
Analytical Cookies:
Help understand how users interact with the site.
Third-party Cookies:
From analytics, ad networks, or plugins.
You can manage or disable cookies via your browser settings. Visit AboutCookies.org for more.
7. Data Sharing
We share your personal data with:
- Internal group companies for operational needs
- Payment processors and logistics providers
- Fraud prevention and verification services
- Legal or regulatory bodies when required
Transfers outside the EEA are protected by Standard Contractual Clauses or other safeguards.
8. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your data.
We retain personal data as long as necessary for the purposes described or as required by law. Disposal is handled securely.
9. Third-Party Links
Our Website may link to external websites. We are not responsible for their privacy practices. Review their policies before sharing data.
10. Your Rights
You have the following rights:
Access
to your personal data
Correction
of inaccurate data
Deletion
of your data ("right to be forgotten")
Restriction
or objection to processing
Data portability
transfer your data
Withdrawal
of consent for marketing
To exercise your rights, contact us at: unsubscribe@wizzgift.com
11. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on our Website with the effective date.
13. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
© 2025 WizzGift. All rights reserved.